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Data Protection

Last updated: 04 April 2022 

Computacenter respects your right to privacy.  This Privacy Notice explains who we are, how we collect, share, and use personal information about you, and how you can exercise your privacy rights. This Privacy Notice only applies to personal information that we collect through our website at www.computacenter.com.ro (“Website”). 

If you have any questions or concerns about our use of your personal information, then please contact us using the contact details provided at the bottom of this Privacy Notice.  

What does Computacenter do? 

Computacenter is a leading independent technology partner trusted by large corporate and public sector organisations. We help our customers source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. Computacenter is a public company quoted on the London FTSE 250 (CCC.L) and employs over 19,000 people worldwide. 

Computacenter Services (RO), part of the Computacenter Group, is a Romanian limited liability company, incorporated in accordance with the European legislation, headquartered in Cluj-Napoca, Romania, registered with the Trade Registry under no. J12/658/2021 and having sole registration code 43710737. 

Types of personal information we collect 

The personal information that we may collect about you broadly falls into the following categories: 

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Personal Information collected from you

The types of personal information we collect and process when you apply for a role with Computacenter may include (but is not limited to): 

  • Identification data and contact details – including your name, gender, date of birth, address, email address, phone number and identifiers like national insurance and social security numbers. 

  • Employment history – such as previous employers and job titles/positions. 

  • Background information – such as academic/professional qualifications, education, details included in your CV/résumé. 

  • Details of your immigration/visa status. 

  • Contact details for your nominated referees where applicable. 

  • Other information you voluntarily provide throughout the process, including through assessment centres / exercises and interviews and information you have made public including on social media. 

Personal information collected from other sources 

We may collect personal information other than from you, for example: 

  • References provided by referees. 

  • Information provided by third party providers in respect of psychometric tests.  

  • Information provided by background checking agencies and other background information provided or confirmed by academic institutions and training or certification providers. 

  • Information provided by recruitment or executive search agencies. 

  • Information collected from publically available sources, including any social media platforms you use or other information available online. 

  • (in each case, where permissible and in accordance with applicable law). 

Information that we collect automatically 

When you visit our Website, we may collect certain information automatically from your device.  In some countries, including countries in the European Economic Area, this information may be

considered personal information under applicable data protection laws.

Specifically, the information we collect automatically may include information like your IP address, device type, unique device identification numbers, browser-type, broad geographic location (e.g.

country or city-level location) and other technical information.  We may also collect information about how your device has interacted with our Website, including the pages accessed and links clicked. 

Collecting this information enables us to better understand the visitors who come to our Website, where they come from, and what content on our Website is of interest to them.  We use this information

for our internal analytics purposes and to improve the quality and relevance of our Website to our visitors.

Some of this information may be collected using cookies and similar tracking technology, as explained further under the heading “What cookies does Computacenter use?” below.

What Cookies does Computacenter use? 

We use cookies and similar tracking technology (collectively, “Cookies”) to collect and use personal information about you.  For further information about the types of Cookies we use, why, and how you can control Cookies, please see our Cookie Policy. 

Purposes for processing personal information  

We collect and use this personal information primarily for recruitment purposes – in particular, to determine your qualifications for employment and to reach a hiring decision. This includes assessing your

skills, qualifications and background for a particular role, verifying your information, carrying our reference checks or background checks (where applicable) and to generally manage the hiring process and communicate with you about it.   

If you are accepted for a role at Computacenter, the information collected during the recruitment process will form part of your ongoing staff member record and will be processed in accordance with our Employee Privacy Notice.  

If you are not successful, we may still keep your information for a limited period in accordance with our Retention Policy, to allow us to consider you for other suitable openings within Computacenter in the future unless you request that we delete your information.

We will normally collect personal information from you only (i) where we need the personal information to perform a contract with you, (ii) where the processing is in our legitimate interests and not overridden by your rights, or (iii) where we have your consent to do so.  In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person. 

If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).  

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided under the “How do I contact Computacenter?” heading below. 

Who we share your personal information with 

We take care to allow access to personal information only to those who require such access to perform their tasks and duties, and to third parties who have a legitimate purpose for accessing it. Whenever we permit a third party to access personal information, we will implement appropriate measures to ensure the information is used in a manner consistent with this Notice and that the security and confidentiality of the information is maintained.  

We may make certain personal information available to third parties who provide services relating to the recruitment process to us, including: 

  • recruitment or executive search agencies involved in your recruitment.  

  • providers of psychometric and other testing. 

  • data storage, shared services and recruitment platform providers and hosters of our careers website; and 

  • third parties who provide support and advice including in relation to legal, financial / audit, insurance and health and safety. 

We do so on a "need to know basis" and in accordance with applicable data privacy law.  

In addition, where an offer has been made to you, Computacenter may share your personal information with, for example, its payroll providers, company vehicle providers and occupational health providers, in order to "on-board" you onto our systems (as more fully described in our Employee Privacy Notice).  

How does Computacenter keep my personal information secure? 

We use appropriate technical and organisational measures to protect the personal information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information and may include technical controls such as system access, data separation and back-up and recovery as well as organisational controls such as staff vetting, staff training and building entry controls.  

International transfer 

We may share your personal information with another Computacenter group company or third party provider, outside the EEA in connection with the recruitment process.  Details about our locations can be found at https://www.computacenter.com/uk/about-us/locations.  

Legal basis for processing personal information 

We will normally collect, use, share / transfer and otherwise process personal information relating to you only where: 

  • we are required to do so to comply with immigration, employment, health and safety or other relevant law,  

  • where you have made the data public,  

  • where we have your consent. For example, if you are a rejected candidate but we want to keep your information in case you are suitable for another role in the future, if you are a successful candidate and we want to share your information with a referee or if we are required to process special categories of personal data relating to you,  

  • where we need the personal information to perform a contract with you or to take steps requested by you before entering a contract (note that where this is the case, Computacenter requires you to provide the information in question and the consequences of failing to provide it may include Computacenter being unable to proceed with the recruitment process in relation to you), or  

  • where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms – specifically where processing is an important part of making and communicating a recruitment decision relating to you, or informing you of vacancies.   

​If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided below. 

Data retention periods 

Personal information will be stored in accordance with applicable laws and kept as long as needed to carry out the purposes described in this Notice or as otherwise required by applicable law. Generally this means your personal information will be retained:

  • in accordance with the retention periods referred to in Computacenter's Employee Privacy Notice (where you become a Computacenter employee); or  

  • for a limited period in accordance with our Retention Policy, to allow us to consider you for other suitable openings within Computacenter in the future. 

Your data privacy rights 

You may exercise the rights available to you under applicable data protection laws as follows:

  • If you wish to access, correct, update or request deletion of your personal information, you can do so at any time by contacting us using the contact details provided below.   

  • You can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information. Again, you can exercise these rights by contacting us using the contact details provided below. 

  • Although we do not typically process information processed during recruitment pursuant to your consent, if that is the case then you can withdraw your consent at any time.  Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent. 

  • You have the right to complain to a data protection authority about our collection and use of your personal information.  Your local data protection authority is Information Commissioner’s Office (ICO) and you can contact the ICO via email (casework@ico.org.uk) or phone 0303 123 1113. Of course, we would prefer you to raise any concerns with Computacenter directly first (on the contact details set out below).  

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. 

Will this Privacy Notice be updated? 

We may update this Privacy Notice from time to time in response to changing legal, technical or business developments. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make.  We will obtain your consent to any material Privacy Notice changes if and where this is required by applicable data protection laws. 

You can see when this Privacy Notice was last updated by checking the “last updated” date displayed at the top of this Privacy Notice. 

How do I contact Computacenter? 

If you have any questions or concerns about our use of your personal information, please contact us using one of the following methods:

  • We have an appointed Mark Goddard as our Group Data Protection Officer (GDPO) to oversee compliance with this Notice. If you have any other questions about this Notice or how we handle your personal information, please contact Mark at GDPR@computacenter.com. 

  • Computacenter Services ltd. is headquartered at “Stables Office”, 20A Onisifor Ghibu Street, first floor, office no. E10, Cluj-Napoca, Romania. 

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